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Goldman Sachs Bullish on Braze as Legacy Marketing Tools Fade

Goldman Sachs sees Braze gaining ground against older marketing platforms. Here's why analysts think BRZE has staying power.

Goldman Sachs is putting its stamp of approval on Braze, the customer engagement platform that's been quietly eating the lunch of older, clunkier marketing software vendors. According to analysts at the firm, Braze is well positioned to continue capturing market share from so-called legacy marketing tools — the kind of platforms that companies have relied on for years but that are increasingly struggling to keep up with modern demands.

If you're not familiar with Braze, think of it as the engine behind those personalized push notifications, emails, and in-app messages you get from your favorite apps. Instead of blasting everyone with the same generic message, Braze helps brands send the right message to the right person at the right time. That kind of targeted, real-time engagement is exactly what businesses are chasing right now, and legacy platforms often can't deliver it without a lot of painful workarounds.

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Goldman's vote of confidence matters because it signals that Wall Street sees Braze's competitive moat as durable, not just a flash-in-the-pan tech trend. Legacy marketing software vendors tend to carry a lot of technical debt — old code, rigid systems, and slow innovation cycles — which makes it hard for them to match the agility that modern marketing teams need. That's a structural advantage for a newer platform like Braze.

For investors keeping an eye on the marketing technology space, the Goldman Sachs call is a useful data point. It suggests that the shift away from older platforms isn't slowing down, and that companies willing to rip out legacy systems and replace them with more flexible, data-driven tools could keep driving growth for players like Braze. Of course, execution still matters — competition in martech is fierce and the sales cycles can be long — but the directional story appears intact according to the analysts.

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Frequently Asked Questions

Q.Why does Goldman Sachs think Braze will keep gaining market share?

Goldman Sachs believes Braze is well positioned to continue taking share from legacy marketing tools, which struggle to match the agility and real-time capabilities that modern marketing teams require.

Q.What does Braze actually do?

Braze is a customer engagement platform that helps brands send personalized messages — like push notifications, emails, and in-app messages — to users in a targeted, real-time way rather than blasting generic content to everyone.

Q.What are legacy marketing tools and why are they losing ground?

Legacy marketing tools are older software platforms that companies have relied on for years. They tend to carry significant technical debt and rigid systems, making it difficult to innovate and keep pace with the demands of modern, data-driven marketing.

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